Warranty Policy

With numerous companies available, you may be wondering which one is the best choice and why.

Well, at CarCover.ca, we're confident that our covers are top-notch. The likelihood of you having to replace your cover is small, however, if you ever have any issues, our Lifetime Warranty has got you covered..

How does the warranty work?

Our warranty provides coverage against any defects in materials and craftsmanship, safeguarding your investment in our product. As the original purchaser, you have the opportunity to request replacement covers multiple times during your ownership tenure, provided you still retain possession of the item. It's important to note that this warranty is non-transferrable and applies exclusively to the original buyer.

Starting from the date of purchase, the warranty operates on a prorated basis. Therefore, if a replacement cover is required within a certain timeframe, there may be associated costs based on our prorated schedule.

It's important to note that CarCover.ca will never ask you to ship back a defective item.

To ensure smooth processing, we kindly ask you to keep your receipt or order ID for any warranty claims.

How to file a warranty claim?

Send us an email to Warranty@CarCover.ca and one of our agents can guide you through your claim. Make sure your email has: your full name, order ID, what's wrong, when it happened, and pictures showing the problem. We only handle warranty claims through email.